“George texted us then met us just outside the exit after getting our bags and through customs. The perfect spot for us to continue our trip. He got us to our hotel giving us a detailed narrative of the city.”

“Friendly informative driver. Exactly on time. Very clean vehicle. Would certainly recommend to other travellers.”

“He was late getting to airport and had to be showen how to get to hotel I should not have to wait when I pay for this service”

“Going sandboarding was part of a 21st birthday weekend for my son. Both my son and daughter enjoyed themselves immensely- so much better than passive pursuits.”

“We had extra bags and a wheelchair. The company sent a large van, which we were grateful for. There was a surcharge of course, but we were happy to pay it. The driver and the company were very good about communication.”

“Robert was fantastic giving us a great first impression of Australia! It was a bit challenging to find the shuttle area, but once we found it, we were in great hands. It was less expensive to take the shuttle from the airport to our hotel in the CBD then it would’ve been to take a train. Robert gave us great tips about the area in which we stayed.”

“Our shuttle driver was on time, actually early and very friendly and willing to answer any questions we had for him.”

“The shuttle never showed up. I messaged the company and received no response. Viator contacted me to see if I was picked up. I said no and never heard from them again. Ended up with Uber and lost $26. Not to be trusted.”

“Booked a transfer from a hotel in Sydney to cruise terminal on 28th November, asked to be picked up at 10.45am embarkation was at 11.30am was told by the driver that we would be picked up at 11.30 requested twice by text to be picked up at 10.45 Call on the day of transfer by a very rude lady at 10.05am who informed me that we would be picked up at 10.20am and the driver would only wait five minutes and then he would go. When I said we wanted to be picked up at 10.45 she informed me that I didnt have a choice and that I did not…”

“Our driver was very knowledgeable and helpful, giving us information about the site we passed on the way to the airport along with trip to get through the airport”

“We were picked up on time and seamlessly transported to and from the airport as expected. We were very satisfied.”

“The driver Eli was waiting at the airport when we arrived. He handled all the luggage directly to the car Eli was very friendly and talked with us and explained things around the area as he drove and also gave us recommendations for various spots to visit or eat. Eli dropped us at the entry to the hotel and explained if we needed any further car service we can call his location.”

“Our driver parked around the corner of our hotel so my elderly mother and I had a bit of a walk to do. Also he could only manage one suitcase so I had to take mine to the car. Which was a mini van. Felt like I was in a maxi taxi and the experience was the same. Wasn't worth the expense.”

“We appreciated our driver being able to respond to our early arrival At the airport. It would have been more convenient to be dropped at the lobby of our hotel rather than the entrance to the car park on the opposite side. We had to struggle with our luggage and finally found an elevator In the car park that stopped at the lobby Level of the hotel.”

“We booked this transfer for 4 adults and luggage to Sydney overseas cruise terminal. I received confirmation by email the day before with times and instructions the driver arrived spot on time and was very helpful with the cases he was also polite and informative. We would definitely recommend Viator and would not hesitate to use them again”